Terms & Conditions

Terms & conditions.
 website and online store is owned by Lemma souvenir Ltd., UIC 175257935 and registered office in Sofia, Tsar Boris III № 264b. The website allows for online purchasing of goods presented in it. These terms are dogivor between Lemma souvenir Ltd. and any registered and unregistered users of the website, they apply the initial page load of the site or part of it to leave the site and shopping goods online.
Terms of Purchase Credit Card
We accept payments through credit cards MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electron, V PAY.
Please note that your V PAY or MasterCard Electronic Card will be accepted only if it was registered to participate in online authentication schemes for Verified by Visa or MasterCard SecureCode.
Please also check whether your card is opened by your publisher for online transactions
All prices include VAT. The total value of the contract does not include shipping costs.
Additional information for foreign customers:
The currency of payment by credit / debit card is Bulgarian lev (BGN). A price of a product on this site, whose currency is different from the Bulgarian lev (BGN), should be considered for information purposes only. If the cardholder's currency differs from the currency of payment, the payment amount will be calculated at the appropriate rate for the day of the organization issuing the card.
The maximum payment amount allowed in one payment card is 10,000 Levs.
Customers outside Bulgaria are responsible for all import duties, quotas, permits, restrictions on imports of products and other local requirements. We recommend that you check the latest applicable local requirements before you make a purchase.
Make a payment
In the payment page fill in your card details (number, expiration date, 3-digit security code, cardholder name, address).
In order to identify you as the cardholder billing server for e-commerce of our servicing bank supports authentication schemes of international card organizations - Verified by VISA and MasterCard SecureCode. In case you are registered with your bank Label these security devices on your screen page will appear where you can enter your authentication password.
Condition for successful transaction card is:
Successful authentication of the client, if the cardholder's registered authentication schemes Verified by VISA or MasterCard SecureCode and
Successful authorization of the transaction.
Privacy Policy
During the process of authentication, store staff can not access the contents of confidential data that is exchanged between the cardholder and the bank, despite the fact that the transaction is carried on the website of the store.
To prevent fraud in payments with Visa or MasterCard, we apply the best practices recommended by international card organizations:
Security of card data is protected by SSL link between our server and the server process payments.
The authenticity of the card is checked by entering the CVV code
In addition, to identify you as the cardholder billing our ecommerce server supports authentication schemes of international card organizations - Veryfied by VISA and MasterCard SecureCode, if you have registered to use them.
Exchange of data between the site poterbitelya be by encrypted connection SSL certificate pline. Passwords and other confidential information could be stored on site is stored in a form available to anyone. Company employees and other technical persons who may have access to personal information are required to keep it responsibly and not to disclose or share with third parties any part of it.
We respect your privacy. We want to know how we use your personal data and how it is used. This statement is accessible from our home page and at the bottom of every page on this site.
We collect and use personal information to understand your needs and interests and to serve you better. In addition to the information you provide us, we may also collect information during your visit to our website with tools for the automatic collection of information, including cookies, links, pages and other commonly used tools for gathering information.
The information we collect to understand your needs and interests helps us make your visit a consistent and personalized. For example, we may use your information to you:
* Assist in completing an order;
* Inform otnostno products or services;
* To provide service and support;
* Know about new services or other benefits;
* Provide personalized promotional offers;
* Choose content that you can be shown;
Execution Order
To make a purchase you need to do the following steps:
1.Registrate is the site for this purpose you need to provide your e-mail, enter your password, your phone number, you aadresa and delivery address if different.
2.Select chosen atikul indicate the desired quantity, add to cart and click "Checkout". Then confirm the delivery address, select payment method and shipping method, and you can specify special instructions if any and go to the next step. Check your order, agree to the terms and finalize the order.
When paying by card:
* Open the payment page of our servicing Bank (UBB), where you enter your card details
* If you are a registered authentication schemes Verified by VISA or MasterCard SecureCode authentication page opens your issuing bank where you enter your password for authentication
* Upon successful transaction, the screen displays transactional Note that print or save.
Terms of Delivery and Returns
Delivery time in Bulgaria for available goods within 3 (three) business days for goods that are not available and those that are made to order term is negotiable. Delivery to Bulgaria shall be done with the courier company Speedy, courier service is charged at the current price list announced on to be paid to the courier upon receipt of the shipment. For purchases made store a till receipt and delivery note, if you wish to be invoiced, please indicate this during Checkout.
If the value of the purchase over 250 (two hundred fifty) Levs, delivery is free of charge (only for economical tariffs, or urban courier one day).
Sending goods outside Bulgaria preferably be after preliminary agreement on delivery.
If the goods supplied do not meet you ordered, you may return them within seven days after completing a special form of the site. The return of the amounts paid for claims by credit card is a credit card transaction, which has made the purchase. Other means of repayment (eg cash or account) are not allowed. Returns for unopened printed CD and DVD are not accepted unless they have a manufacturing defect which shall be subject to replacement. Courier costs Returns of goods shall be borne by the customer. Purchased item that is made according to your individual requirements (in order) non-refundable.
All text and materials on the site are the property of Lemma souvenir Ltd., and its users are not allowed to copy, distribute or use texts, pictures, photos, images and elements from the site without the express permission of Lemma souvenir LTD.
Site users by their activities may not violate the generally established rules of communication, to perform malicious actions, spread of viruses and others., Breaking or damaging the rights or interests of third parties.
Lemma souvenir Ltd. reserves the right to change prices at any time without prior notice due to consumers. The user is obliged to pay the price that was current at the time of ordering. Prices for purchase on-line store may differ from those in store location.
On-line souvenir shop Lemma Ltd. is not responsible for stocks of certain items, patterns and colors, and in case of delay in shipment due to lack of cash, waiting for a new shipment, a new batch of production to inform customers advance.

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25 May 2018

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